FAQs

Here you will find a collection of our most frequently asked questions. Just click on the questions to get the answer.

If you can't find the answers here, contact us and one of our customer service representatives will be happy to assist you.

flame How long should my furnace last?

Flame icon How often should I have my furnace cleaned and serviced?

Flame icon What is the difference between a furnace and a boiler?

Flame icon What can I do to ensure that my furnace operates safely and properly?

Flame icon Where is the reset button located? Why should you only press it one time?

Flame icon What is a "prime and start"? Is this procedure different for a furnace than a boiler?

Flame icon How can I convert my current heating system to natural gas?

Flame icon Why are my heating costs different than my neighbors?